Universal Credit postcode checker – how to find out if you’re eligible to make a claim

The Universal Credit postcode checker can be accessed through the official government website through this link. While there are other postcode checkers available online, the official UK benefits website is likely to have the most recent and relevant information, and we would always advise using it first – and using secondary, independent websites like ourselves only when official channels do not immediately have the answers.

Using the Universal Credit postcode checker

The Universal Credit postcode checker is incredibly easy to use. It currently works in a few steps:

  1. Enter your postcode – i.e. SW1A 1AA, then press next
  2. Click on the relevant box on the next screen, when asked “Are you already getting Universal Credit? Answer ‘no’ if your claim has recently been closed or you haven’t received a payment in the last month”. If no, it will ask you to click next. If Yes, you will be asked “Have you received a letter asking you to switch to this new service?”. If it is ‘Yes’ to both questions, it will ask you to log-in. If it is No, it will move you to step 3
  3. It will ask you how many children you have through the question, “How many children live with you? ‘Children’ are 19 or younger, and might include: your own and your partner’s children any children you’ve adopted children you’re the legal guardian for Do not include: foster children children you aren’t responsible for – for example, your sister’s children if she lives with you How many children who are 19 or under live with you?” The options are “No children live with me, 1 or 2 children live with me, 3 or more children live with me”. Whatever your answer, it will then ask you to either log-in or register.

Why use the Universal Credit postcode checker?

As the website describes, you can use the postcode checker as the start of your journey towards claiming Universal Credit. The documentation says:

Use this service to:

  • start a Universal Credit claim

  • switch your Universal Credit account online

  • join your partner’s Universal Credit claim

If any of the above applies to you, it is worth using the Universal Credit postcode checker.

I don’t know my postcode – what do I do?

If you are in the unfortunate position of either not knowing your postcode, or having forgotten it, there are steps you can take. The official advice is as follows:

If you can’t find your postcode on a letter or other document, try entering your address into a search engine website.

If you’re homeless and living in temporary accommodation (for example, a long term hostel), use that address. You can also use the address of your local jobcentre.

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