What is the ESA Basildon postal address?

While most people now get in touch with the Department for Work and Pensions and other UK Government offices online or through the telephone, there are still a significant number of people who prefer to do things via mail, or simply have something that would be more suitable to be sent via post. This is why the DWP still run an ESA mail opening facility for Basildon, and why this is still a very popular search term online. This is why we’ve put together this short guide on what address you need to use to get in touch with the Employment and Support Allowance team in Basildon – as these things are still important, even today.

What address should I use to mail ESA Basildon?

As previously mentioned, it is in fact a DWP mail opening facility that deals with the processing the postal initially. For this reason, they are all sent to a central hub in Wolverhampton, rather than delivered to Basildon. However, it is still important to use the correct address – which is provided both below and on the official DWP website. To send mail to the Employment and Support Allowance team in Basildon, address your letter to:

ESA Basildon
Post Handling Site B
WV99 2GQ

You can also contact Basildon ESA freepost by the following one line address at

Freepost DWP ESA 2

This information is via What Do They Know?

Further information on the process, from: https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/574585/new-dwp-postal-addresses.pdf

Further information about the service DWP has a service for opening, scanning and indexing post on its receipt. Processing staff are then notified when a scanned image is available for action. The scanning service provides efficiencies to the Department, as well as customers, for example:

• documents are traced and processed more quickly December 2016
• certificates, wage slips and other valuable documents are returned to customers on the day of receipt
• scanned images cannot be altered, ensuring that documents cannot be tampered with, or information lost.

All business units within the Pensions Directorate, Universal Credit and Personal Independence Payment, amongst others, are benefiting from the service provided by Mail Opening Units in Kidderminster and Telford. Offices using this service have a Wolverhampton postal address. In addition to the scanning and indexing facility, the mail units are also providing a hard copy post opening and distribution service for the residual DWP business areas, some of which are currently transferring to the scanning process.

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