What is the ESA Bury St Edmonds Postal address?

If you are an ESA claimant – or simply have an Employment and Support Allowance enquiry – and live in Bury St Edmonds, and you would like to get in touch with the DWP responsible for dealing with those questions in your area, fret not. While many people prefer these days to get in touch with customer service lines and advisors via the phone or through an online live chat, there is still an option for you. The DWP operate several Mail Opening Facilities for areas around the country – however, these are all dealt with by a central hub in Wolverhampton. These are then processed and passed on to the relevant team, who can manage ESA queries, compliant, and issues for those based in areas such as Bury St Edmonds.

What address do I use to get in contact with the Employment and Support Allowance team for Bury St Edmonds by post?

The below information is taken from the DWP website, which provides a comprehensive list of postal addresses for ESA locations around the country. The ESA Bury St Edmonds postal address is

ESA Bury St Edmonds
Post Handling Site B
WV99 2GE

You can also contact Bury St Edmonds ESA freepost by the following one line address at

Freepost DWP ESA 7

This information is via What Do They Know?

Further information on the process, from: https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/574585/new-dwp-postal-addresses.pdf

Further information about the service DWP has a service for opening, scanning and indexing post on its receipt. Processing staff are then notified when a scanned image is available for action. The scanning service provides efficiencies to the Department, as well as customers, for example:

• documents are traced and processed more quickly December 2016
• certificates, wage slips and other valuable documents are returned to customers on the day of receipt
• scanned images cannot be altered, ensuring that documents cannot be tampered with, or information lost.

All business units within the Pensions Directorate, Universal Credit and Personal Independence Payment, amongst others, are benefiting from the service provided by Mail Opening Units in Kidderminster and Telford. Offices using this service have a Wolverhampton postal address. In addition to the scanning and indexing facility, the mail units are also providing a hard copy post opening and distribution service for the residual DWP business areas, some of which are currently transferring to the scanning process.

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