What is the ESA Hanley postal address?

If you live nearby or in Hanley, and would like to have an ESA problem resolved, there are various options which you can take to have that problem dealt with. Most people these days prefer to either pick up the phone or send an email, but there are still plenty of people who would like to send a letter to have their issue dealt with. Luckily, the Department for Work & Pensions (DWP) do provide a ESA Hanley postal address for people to have their Employment & Support Allowance enquiries dealt with, or to perhaps send in documents if you have been asked to.

How do I contact ESA Hanley via mail?

The mail for ESA Hanley is all dealt with by a central post handling site in Wolverhampton – however, it is believed that this will then be reallocated and sorted to each individual location that they dealt with. Therefore, mail for ESA Hanley should be addressed to:

ESA Hanley
Post Handling Site B
Wolverhampton
WV99 2FY

Information via https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/574585/new-dwp-postal-addresses.pdf

You can also contact Hanley ESA freepost by the following one line address at

Freepost DWP ESA 16

This information is via What Do They Know?

Further information on the process:

Further information about the service DWP has a service for opening, scanning and indexing post on its receipt. Processing staff are then notified when a scanned image is available for action. The scanning service provides efficiencies to the Department, as well as customers, for example:

• documents are traced and processed more quickly December 2016
• certificates, wage slips and other valuable documents are returned to customers on the day of receipt
• scanned images cannot be altered, ensuring that documents cannot be tampered with, or information lost.

All business units within the Pensions Directorate, Universal Credit and Personal Independence Payment, amongst others, are benefiting from the service provided by Mail Opening Units in Kidderminster and Telford. Offices using this service have a Wolverhampton postal address. In addition to the scanning and indexing facility, the mail units are also providing a hard copy post opening and distribution service for the residual DWP business areas, some of which are currently transferring to the scanning process.

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