What is the Sunderland ESA address?

The address for the ESA Sunderland team is

ESA Sunderland
Mail Handling Site A
Wolverhampton
WV98 2AS

Information via https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/574585/new-dwp-postal-addresses.pdf

You can also contact Sunderland ESA freepost by the following one line address at

Freepost DWP ESA 30

This information is via What Do They Know?

Further information on the process:

Further information about the service DWP has a service for opening, scanning and indexing post on its receipt. Processing staff are then notified when a scanned image is available for action. The scanning service provides efficiencies to the Department, as well as customers, for example:

• documents are traced and processed more quickly December 2016
• certificates, wage slips and other valuable documents are returned to customers on the day of receipt
• scanned images cannot be altered, ensuring that documents cannot be tampered with, or information lost.

All business units within the Pensions Directorate, Universal Credit and Personal Independence Payment, amongst others, are benefiting from the service provided by Mail Opening Units in Kidderminster and Telford. Offices using this service have a Wolverhampton postal address. In addition to the scanning and indexing facility, the mail units are also providing a hard copy post opening and distribution service for the residual DWP business areas, some of which are currently transferring to the scanning process.

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