What is the Universal Credit email address?

Looking for an email address for Universal Credit? Need to get your problem resolved with the Universal Credit support staff by email? Unfortunately, you are out of luck: at the time of writing, the Universal Credit team at the Department for Work and Pensions do not offer an email address to get in contact with them, and seem to be unable to offer any assistance for UC enquiries via email. This is not a problem that is limited to those claiming for Universal Credit: there are many benefits across the range of payments made by the DWP that do not offer an email contact, although there are some departments that do provide assistance via email too. One of those is Employment and Support Allowance, which offers its own ESA email address.

What are the alternatives to emailing Universal Credit?

Although the lack of an email address for Universal Credit may come as a bit of a blow, there are other ways in which you can get in touch with their support team. They do accept some enquiries online, although this would require you to sign in the Universal Credit online portal, which you can do by clicking here. There are also the more traditional ways of getting in contact with a company that are available – namely, you can reach Universal Credit via post, and you can call the Universal Credit team on their freephone 0800 number.

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